What We Collect and Why
When you create an account on DK 33, we collect the details you provide during registration — your name, contact information, and identity verification documents where required. When you make a deposit through bKash, Nagad, or Rocket, we log transaction references to match payments to your
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account wallet; we do not store your mobile banking PIN or full wallet credentials. We collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access patterns. Analytics data helps us understand how
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the platform is used across mobile and desktop, so we can improve account flows. We do not sell your personal data to third parties. Data is shared only where required by applicable law, with payment processors like bKash, Nagad, and Rocket to complete transactions, or with
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fraud-prevention services that help protect your account. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are held for a shorter period. Your data is processed in accordance with the privacy laws applicable to
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your region. Use of this platform and the processing of your data depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.